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Website design money back and service guarantee

"...John instinctively knows how to get our ideas out, and in to a visual form, he works patiently with us to refine them until we're happy." Chris Crane, Managing Director, RPi Engineering.

 

Love my visual design or your money back


So, you need a new website designed, but where do you go and who do you trust? Design is highly subjective, so will you like what I produce for you?
I am so confident you will be completely satisfied with my service I am prepared to put my money where my mouth is with a money back guarantee.

How it works


I have worked with numerous companies over my career and I know that you know your business best. But, you need an experienced designer to get your ideas out and in to a format that will communicate your business to your customers in the best possible way.

I employ detailed design techniques, developed over the last twenty years, which are engineered to get the best presentation. The design phase usually involves three different concepts which are designed to get you actively involved in the design process. My understanding of the technical and marketing sides, as well as the presentation and user interface design, means that I am thinking on multiple levels when I am designing for you.

When the initial design phase is completed, visual proofs or concepts will be delivered to you for review. It is likely that you will favour one of the designs, but there are lots of ideas on the table now. So, we can now work together to mix and match the ideas, ruling in or out what you do and do not like.

I believe the design phase does not end until you are completely satisfied.

In the unlikely event that I am unable to provide a suitable solution and am unable to rectify the design to meet with your satisfaction then no charge will be made. I will promptly refund any deposit, less any previously agreed amounts already paid by myself to Third Parties for stock photos or other products or services essential to the design. Please read my terms of business

If I feel that your project is out of my area of expertise I will let you know at the earliest opportunity.

So, what have you got to lose?


Contact me now to discuss your ideas and get a website that will really work for you.

Thinking about a mobile website?


Contact me now to find out how I can help get your website mobile.
Extended Guarantee - Complete satisfaction with my website design visuals or youre money back

10 Point Service Guarantee


You can be confident that if you work with me, there won't be any unpleasant surprises.
  • Deliver on budget


    No hidden charges. I will deliver your project according to agreed costs.
  • Deliver on time


    Fully time-scaled project delivery.
  • Understand your objectives


    Discuss, research and comprehend your business objectives.
  • Impartial advice


    As a freelance consultant I offer advice to help your business make better use of technology in a range of areas.
  • Plain language


    I will not try to blind you with 'Tech Talk', I always use plain English.
  • Tailored solutions


    Create a bespoke design for each and every client, I do not use templates.
  • No Outsourcing


    All design work receives my personal attention.
  • Address issues same day


    I will deal with any issues or concerns the same day, with 90% being resolved within 24 hours.
  • Friendly and trustworthy service


    I want to hear that you're happy with what I do for you.
  • Honesty and integrity


    I will never pull the wool over your eyes or try to rip you off. My word is my bond.

 

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© Copyright John Stutely
Graphic and website design consultant, Norwich, Norfolk, UK. 1991-2012. All rights reserved
SD1, 47 St Giles, Norwich, Norfolk, NR2 1JR